Terms & Conditions

Welcome to www.wehatke.com. These Terms & Conditions govern your access to and use of this website, including the purchase of apparel, lifestyle products, memberships, and related services offered through WeHatke.

By accessing, browsing, or placing an order on this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using this website.

We reserve the right to update, amend, or modify these Terms & Conditions at any time without prior notice. Continued use of the website after such modifications shall constitute your acceptance of the updated terms.

1. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.

Any information shared by you during the use of www.wehatke.com shall be treated confidentially and handled in accordance with applicable laws and our Privacy Policy.

2. Products & Orders

All products displayed on www.wehatke.com are subject to availability.

We reserve the right to refuse, cancel, or limit any order in the following circumstances:

• Product unavailability

• Pricing or technical errors

• Payment authorization failure

• Suspicious or fraudulent transactions

• Violation of these Terms & Conditions

Once an order is placed and payment is successfully completed, an order confirmation may be sent via email, SMS, or WhatsApp (where applicable).

3. Pricing & Payments

All prices displayed on the website are listed in INR (₹) unless otherwise stated.

We reserve the right to change product pricing at any time without prior notice. Payments must be completed successfully for order confirmation and processing.

4. Shipping & Delivery

Products ordered through www.wehatke.com will be delivered to the shipping address provided by the customer.

Customers are requested to provide accurate delivery details, including address and phone number. WeHatke shall not be responsible for delays or failed deliveries resulting from:

• Incorrect delivery information

• Unavailability of the recipient

• Restricted service areas

• Courier delays or unforeseen circumstances beyond our control

Delivery timelines are estimated and may vary depending on location and courier services.

5. Cancellation Policy

Orders may only be cancelled before they are processed or dispatched.

Once an order has been packed, processed, or shipped, cancellation requests may not be accepted.

For cancellation requests, customers are advised to contact support immediately after placing the order.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds shall be governed by our Refund & Return Policy.

Approved refunds, if applicable, will be processed to the original payment method and may take reasonable time depending on banks and payment gateways.

7. Hatke Membership

Paid Hatke Membership shall only be activated upon successful payment through www.wehatke.com.

Membership benefits, offers, and privileges may vary and are subject to change without prior notice.

Membership Cancellation

Membership cancellation requests may be submitted at any time; however, membership fees once paid are non-refundable and non-transferable, unless otherwise required by applicable law.

8. Intellectual Property Rights

All website content including text, graphics, logos, product images, branding, designs, website layouts, and other intellectual property displayed on www.wehatke.com are owned by or licensed to WeHatke.

No material from this website may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

9. User Responsibilities

By using this website, you agree:

• To provide accurate and complete information

• Not to misuse the website or engage in fraudulent activities

• Not to attempt unauthorized access to website systems

• To comply with all applicable laws and regulations

You are solely responsible for activities conducted using your account credentials.

10. Limitation of Liability

WeHatke shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the website

• Delayed deliveries

• Product unavailability

• Payment failures

• Technical interruptions or website downtime

11. Indemnification

You agree to indemnify and hold harmless WeHatke, its directors, employees, affiliates, and partners against any claims, losses, liabilities, damages, or legal expenses arising from:

• Breach of these Terms & Conditions

• Misuse of the website

• Violation of applicable laws

• Intellectual property infringement

12. Termination of Access

We reserve the right to suspend or terminate access to the website, without prior notice, if any user violates these Terms & Conditions or engages in unlawful activities.

Any obligations or payments incurred prior to termination shall remain payable.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to the use of this website shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

14. Contact Information

For any questions, concerns, or support related to these Terms & Conditions, customers may contact us through the details available on www.wehatke.com.